By booking services with Crystal Pro Cleaning Services LLC, you agree to the following terms:
Description of Services
We offer professional cleaning and sanitizing services for houses, offices and comercial spaces as requested during scheduling.
Payment Policy
Payment must be made at the time of booking via credit or debit card. Payments are securely processed through Square.
Cancellation and Rescheduling Policy
We understand unexpected events happen, but cancellations with less than 24 hours' notice are not accepted. For changes made less than 24 hours before the scheduled service, a fee equal to 50% of the booked service will apply. We appreciate your understanding.
Quality Guarantee
Your complete satisfaction is our priority. If you are not fully satisfied with the service provided, our team will return to your location to redo the service at no additional charge.
Customer Responsibility
Customers are responsible for adequately preparing the area before service delivery and informing us of any pre-existing damage or special conditions that could affect service performance.
SMS Communications and Opt-out
To stop receiving promotional or informational text messages, reply "STOP" to any message received. For support or additional questions, please contact us via email at [email protected] or by phone at +1 (561) 508-8090
Standard message and data rates from your mobile carrier may apply.
Limitation of Liability
Crystal Pro Cleaning Services LLC is not responsible for damages resulting from failure to properly inform us of environmental conditions or pre-existing damages at the service location.
Acceptance of Terms
By scheduling any service with Crystal Pro Cleaning Services LLC, you acknowledge that you have read, understood, and fully agree to these terms and conditions.
SMS Terms of Service
Crystal Pro Cleaning Services SMS Program
Crystal Pro Cleaning Services LLC offers SMS notifications for appointment confirmations, reminders, promotional offers, and other relevant communications related to our carpet and upholstery cleaning services.
Opt-Out Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions: To rejoin the SMS messaging service, sign up again via the online form or other original opt-in methods. Upon successful re-subscription, SMS communications will resume.
Help Instructions: If you experience any issues with the messaging program, reply with the keyword "HELP" for assistance or contact our support team directly at [email protected] or +1 (561) 508-8090.
Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message and Data Rates: Standard message and data rates may apply for messages sent to and from Crystal Pro Cleaning Services LLC. Message frequency may vary. For questions regarding your text or data plan, please contact your wireless provider directly.
Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at privacy-police.crystalprocleaningservice.com.
Compliance with Industry Standards: Crystal Pro Cleaning Services LLC complies fully with industry standards and regulations regarding SMS communications.
Legal Compliance: Crystal Pro Cleaning Services LLC is committed to complying with all applicable laws and regulations governing SMS communications, including TCPA and other relevant guidelines.